CRM and Call Center play a crucial role in the success of any business, be it small or large.
You might think that you don't need a CRM or a Call Center because your Dealership is not that big.
However, this is exactly why you need a CRM + Call Center system for your business.
A CRM keeps a track of all your customers and potential customers.
The Call Center then uses this data to follow up on these leads and makes sure that you have the best chance to turn these potential leads into customers.