There are several things that need to be checked before your CRM is deployed. Some of these include:
- Analyzing your business requirements, internal processes, project objectives and the scope of the CRM project
- Configuring the software and workflow, and if it's highly bespoke, customizing the software
- Software installation
- Data cleansing and data formatting
- Importing the data
- Testing the system
- Administrator training
- User training
- Documentation development
- System reviews
Setting up a Call Center also takes some time and includes hiring employees for the Call Center with great conversational skills, training them, etc.
However, we try to make this process as fast as possible. We make sure that you will have a fully functional CRM + Call Center system in 3 weeks.